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Receptionist - State Farm Agent Team Member Reno

Receptionist - State Farm Agent Team Member

Full Time • Reno
Benefits:
  • Paid time off
  • Competitive salary
  • Opportunity for advancement
About the Role
We are seeking a friendly, organized Receptionist with strong customer service skills to be the first point of contact for our clients and visitors. The ideal candidate will be professional, responsive, and able to handle a fast-paced front desk environment. Bilingualism is required.
Key Responsibilities
  • Greet clients and visitors in person and professionally answer calls.
  • Provide excellent customer service and respond to inquiries in a timely manner.
  • Manage front desk operations (appointments, scheduling, check-in/out).
  • Handle incoming and outgoing phone calls, emails, and general correspondence.
  • Maintain cleanliness and organization of the reception area.
  • Support office/admin tasks as needed (data entry, filing, forms, etc.).
  • Coordinate with team members to ensure smooth service delivery.
Qualifications / Requirements
  • Experience required in a receptionist and/or customer service role.
  • Bilingual is a must (English/Spanish).
  • Strong communication and interpersonal skills.
  • Professional phone manner and customer-focused attitude.
  • Comfortable using computer systems (e.g., scheduling, email, basic office software).
  • Strong attention to detail and ability to multitask.
  • Reliability and punctuality.
Preferred (Nice to Have)
  • Experience in a professional office environment (medical, legal, real estate, etc.).
  • Experience with appointment scheduling systems.
We Offer
  • Full-time hours
  • Competitive compensation based on experience
  • Paid time off / Training / Major holidays and birthday paid time off
Compensation: $17.50 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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